If you have a question, you can contact us at 562-467-5050 during our office hours and a registrar can help you. You can also email us at CommunityEd@Cerritos.edu and we will get back to you within one business day.
FREQUENTLY ASKED QUESTIONS (FAQ)
Can I register on the first day of class? For most of our classes, registration will be taken on the first day of class if there are still seats available in that class. Early enrollment is preferred to ensure the necessary enrollment for the class to be held and reduce the need to cancel classes. Early enrollment will also guarantee your place in high-demand classes. The classes you CANNOT register for the first day of class is our motorcycle courses - these require pre-registration. All registrations are on a first-come, first-served basis.
The class I want is full and I have added myself to the wait list - how does this work? You can add yourself to the wait list of any class that is full. If a spot opens up, we will contact you by phone letting you know there is an opening. We will not be able to hold the open spot for you - we call the first few people on the wait list and whomever calls back first will get the spot. If you are on a wait list but do not receive a call, that means a spot did not open up and you are not able to register in that class.
Do I need to pay for parking? Permits are not required on Saturdays, Sundays, or holidays. Parking permits are required in all Cerritos College parking lots Monday through Friday 7am-10pm. Purchase a daily permit for $2 (bring quarters) from the yellow coin-operated meters in each parking lot. Alternatively, you can purchase from Campus Police a semester parking pass, which is $25 for the Summer or $40 for the Fall or Spring semesters.
Where is my class? Class descriptions on our website include class locations in blue- when you click on the location, a pop-up window will describe the class location. Click on this link to the CerritosCollege website map to locate your classroom building: http://www.cerritos.edu/guide/map.html Room locations may change - be sure to check with the Community Education office or check back on this website regarding classroom location prior to the start of class. No refunds will be issued on the basis of classroom location changes.
What if I can’t attend a class I’m registered for? Please call the Community Education office as soon as possible and at least 3 business days prior to class start date. If you do not contact us at least three days prior to the start of your class, you will not be able to refund or transfer your registration fees paid. Please see our cancellation/transfer policy for more info.
What is the refund policy? A request for refund must be received 3 or more business days before the class start date. There is a $10 processing fee per person, per class, on refund requests. If you do not cancel and do not attend you will be charged the entire class fee. No refunds will be issued on the basis of classroom location changes. The following classes have special refund policies: California Motorcycle Training Basic Course, Additional Riding Practice and the Experienced Motorcycle Rider Course. Please read the special notice information included with each of these class descriptions.
I registered through a Cerritos College Community Education through Coursehorse, but now need to cancel - what do I do? If you purchased through Coursehorse, then our Refund & Cancellation policy applies to your purchase. If you are entitled to a refund, or have any questions, please contact Coursehorse here.
How do I pay the material fee? In most cases, any material fees listed are paid on the first day of class directly to the instructor. Exact change is preferred; not all instructors accept checks. Please do not mail in material fees included in your payment for class(es) as this needs to go directly to the instructor and not the Community Education office. (The exceptions to this are woodworking classes, which are collected during the time of registration).
What do I need to bring to class? If your class has any special requirements or a supply list, this will be listed on your confirmation.
I forgot to print my “special requirements or supply list” information-- how can I get a copy? A copy is sent to your email address as soon as your registration is completed. If you don’t have email, call the Community Education office and we will mail or fax it to you. If you need us to re-send the confirmation and supply list to you, please call us at 562-467-5050 ext. 2521 and we can re-email that to you.
Do I get credit or grades for these classes? No, Community Education classes are not-for-credit. There are no official grades given. Some classes give continuing education units (CEU’s) which is noted in the class description. Please contact the office prior to your registration for details or if you have any questions.
What happens if a class is cancelled? We will make every attempt to contact students ahead of time by phone or email. If we are unable to reschedule the class, a full refund will be issued within 2-4 working days for payments made by credit card and 3-5 weeks for payments made by cash or check.
How do I register for an online class? Click on courses in the left-hand menu and then go to the section listed "Online Courses." Here you will see a list of the various categories of classes we offer online - you can browse until you find a class that you want to register for. Alternatively, you can type in a key word or words in the SEARCH box at the top of the page and any/all classes with that in the class title will come up - you will be able to see a list of online and also in-person courses offered with this topic area.
I am interested in teaching a Community Education class - how do I contact you? Click on the teaching link in the blue bar on the left side of our website. You will fill out the proposal form and this will get emailed to our program facilitator. We will contact you within 7 business days about your proposal.